About Water Damage Pros Austin
For 15 years, our crews have helped Austin-area homeowners and businesses recover from water, fire and mold damage. We answer every call ourselves, day or night, and we do the work the way the industry standards say it should be done, not the fastest way.
A Local Restoration Team Built Around Fast Response
Water Damage Pros Austin is a local restoration company serving Austin and the communities around it, from Round Rock and Georgetown to Lakeway and Bee Cave. For 15 years, we’ve handled everything from a split washer hose to homes flooded by Central Texas storms.
We started with a simple idea: when water is spreading through someone’s home, they shouldn’t reach a voicemail or a call center in another state. They should reach a person who can send a crew. That’s still how we work today. Every call is answered, every job gets an arrival window and every home is treated like it’s the only one we’re working on that day.
Austin homes come with their own challenges: slab foundations that let water spread under flooring, expansive clay and limestone, Flash Flood Alley storms, long humid summers that turn wet materials into mold, and housing that ranges from 1950s bungalows to brand-new two-story builds. Knowing those details is what makes local experience matter.
How We Do the Work
Four commitments guide every job, no matter how big or small.
We Answer Every Call
A real person picks up 24 hours a day, 365 days a year. No voicemail, no phone tree, no waiting until morning.
We Measure, Not Guess
Moisture meters and thermal imaging show exactly where water went. Equipment stays until readings confirm the structure is dry.
We Follow the Standards
Water damage under IICRC S500, mold under IICRC S520 and fire and smoke under IICRC S700, with Texas mold rules followed on every mold job.
We Document Everything
Photos, moisture logs and a written scope of work from the first visit, so your insurance claim has what it needs.
15 Years of Water, Fire and Mold Restoration
Fifteen years in the Austin area means we’ve seen the full range: burst pipes during the February 2021 freeze, creek flooding along Onion Creek and Brushy Creek, slab leaks under Pflugerville’s clay soil, attic mold in hot Hill Country summers and kitchen fires that sent smoke through an entire house.
That experience shapes how we approach each job. We know where water hides in a slab-on-grade home, which materials can be dried and which need to come out, and how to keep a water loss from turning into a mold problem. Our technicians are IICRC certified and trained in water damage restoration, water extraction, mold remediation and fire damage restoration.
Most of all, we know what it feels like to be on the other end of the phone when your home is damaged. Clear answers, honest timelines and a crew that shows up when we say it will matter as much as the equipment we bring.
What to Expect When You Work With Us
You Call, We Answer
Tell us what happened. You’ll get an arrival window and steps to limit the damage until the crew arrives.
We Explain the Plan
After inspecting, the crew walks you through what needs to happen, how long it should take and what your insurer will need.
We Do the Work
Extraction, drying, cleaning and treatment follow the right standard for your type of damage.
We Finish the Job
Repairs restore your home, and you get documentation of every step for your records and your claim.
Communities We Serve
Our crews serve Austin and nearby communities with the same 24/7 response, including:
Questions About Our Company
We’ve served the Austin area for 15 years, handling water damage, water extraction, mold remediation and fire damage restoration for homes and businesses.
Yes. Our technicians are IICRC certified, and work follows the IICRC S500, S520 and S700 standards for water, mold and fire damage.
Yes. We serve Austin and surrounding communities including Round Rock, Cedar Park, Pflugerville, Georgetown, Leander, Lakeway and Bee Cave.
We document every job with photos, moisture readings and a written scope of work, and we can share those records directly with your adjuster.
Talk to a Local Crew Today
Water, fire or mold damage won’t wait. Call now and a real person will answer, any hour of the day.